ArcelorMittal Construction is constantly striving to improve the relationship with our customers. We like to think about how we can help our customers and how we can improve our service. As part of these improvements, we are launching MySpace.
MySpace is an online platform and a mobile application that allows you to track your orders in real time. Would you like to see all your quotes? No problem! Make a delivery adjustment? No problem either! Everything is centralised through this platform from now on.
You can reach MySpace via this link. Here you can sign up. How this works can be found in the manual at the bottom of this page. In addition, you can also download the MySpace app via the Apple App Store or the Google Play Store.
Thanks to the simple homepage, you can quickly find the information you are looking for.
At the top, you can choose the orders you have placed yourself or all orders from your entire company, i.e.
including those of colleagues
In the deliveries screen, you can find the schedule of your deliveries.
Your ordered products can have different statuses:
Depending on the status, the delivery date can also be changed via this platform. You will then directly reach the right people.
In the orders screen, you can find all your orders. Using the filter, you can also easily sort the orders.
Here you will find an overview of orders we are still working on. For example, those that have yet to be scheduled, where there is a delivery problem due to a missing address, etc. These are shown with an orange icon.
Through MySpace, it is also possible to create a complaint from an order. You can do this in the details of your order. Via the complaint screen, complaints can be followed up afterwards.
The My Documents function allows you to view all documents related to your orders/
Everything can also be found quickly and easily through the extensive filter.
From coatings to mechanical performance, our warranties cover all products. We offer one of the most comprehensive coating warranty programmes on the market, protecting our products and your commercial interests.
Soon, guarantee requests can also be requested via MySpace. We will make it even easier for you!