MySpace

ArcelorMittal Construction is constantly striving to improve the relationship with our customers. We like to think about how we can help our customers and how we can improve our service. As part of these improvements, we are launching MySpace

MySpace is an online platform and a mobile application that allows you to track your orders in real time. Would you like to see all your quotes? No problem! Make a delivery adjustment? No problem either! Everything is centralised through this platform from now on.

You can reach MySpace via this link. Here you can sign up. How this works can be found in the manual at the bottom of this page. In addition, you can also download the MySpace app via the Apple App Store or the Google Play Store.

 

 

Homepage

Homepage

Thanks to the simple homepage, you can quickly find the information you are looking for.
At the top, you can choose the orders you have placed yourself or all orders from your entire company, i.e.
including those of colleagues

 


 

Deliveries

In the deliveries screen, you can find the schedule of your deliveries.

Your ordered products can have different statuses:

  • Registered: Pending planning
  • Production in progress: production has been launched
  • Produced: The products were made and are in our production site
  • Loading: The package is ready on the truck
  • Shipped: The order has been delivered

Depending on the status, the delivery date can also be changed via this platform. You will then directly reach the right people.

Deliveries

 


 

Orders

Orders

In the orders screen, you can find all your orders. Using the filter, you can also easily sort the orders.

 


 

Close-monitoring

Here you will find an overview of orders we are still working on. For example, those that have yet to be scheduled, where there is a delivery problem due to a missing address, etc. These are shown with an orange icon.

Close-monitoring

 


 

Claims

Claims

Through MySpace, it is also possible to create a complaint from an order. You can do this in the details of your order. Via the complaint screen, complaints can be followed up afterwards.

 


 

The My Documents function allows you to view all documents related to your orders/
yard:

  • Quotations
  • Order receipts
  • Delivery notes
  • Invoices

Everything can also be found quickly and easily through the extensive filter.

 


 

Smart Safe Guarantee Program

From coatings to mechanical performance, our warranties cover all products. We offer one of the most comprehensive coating warranty programmes on the market, protecting our products and your commercial interests.

Guarantee requests can also be requested via MySpace. We will make it even easier for you!

 


 

Manuel

Through this guide, we want to make using this plaftorm easier for you by explaining step by step what you can find and do there.

Contact us

Get in touch to find out more about how we can support your projects today and in the future.

In one click!